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Always here to assist you

We value your feedback and inquiries, and we’re always here to assist you. Whether you have a question, need assistance with our services, or simply want to share your thoughts, we’re just an email or a phone call away. Our dedicated team is ready to provide prompt and friendly support to ensure your satisfaction. Feel free to contact us at your convenience – we look forward to hearing from you!

Contact Us

Please write in English. We will reply within 24 hours.

Address – Phone Number – Office Hours

Find us at Heraklion Airport

Mavrakis Car Rental
Heraklion Airport
71601 Heraklion
Office Summer Hours

Daily from 07:15 am – 10:30 pm

Frequent Questions

We’ve compiled answers to the most frequently asked questions. Whether you’re curious about our services, or policies, we’ve got you covered.

  • 25 years for small cars
  • 27 years for large cars
  • Maximum driver’s age: 75 years.
  • There is no cancellation fee, if you cancel your reservation at least 3 days before the delivery date.
  • If you cancel your reservation 1-2 days before the delivery date, then a 15% cancellation fee will apply.

There is an extra charge of €25 – €35 for the delivery or return of your rental car between 22:30 and 07:15. This charge is calculated automatically during the booking procedure. It also applies if your flight is delayed and the new arrival time is between these hours.

All cars are delivered with enough fuel to allow you to drive to the nearest gas station. Please return the car with an equal amount of fuel in the tank.